Privacy policy.

1. Who we are

ConsultVector (“we,” “us,” “our”) is an AI automation consulting company. We are incorporated in Panama and provide services to small businesses in Canada and North America through our website at consultvector.com.

For the purposes of the Personal Information Protection and Electronic Documents Act (PIPEDA), our Privacy Officer can be reached at:

• Email: admin@consultvector.com
• Phone: (431) 450-AUTO
• Address: Winnipeg, MB, Canada

2. What information we collect

We collect personal information that you provide directly to us through our website:

Contact form

Name, email address, phone number (optional), business name (optional), and your message.

Lead capture and free trial forms

Name, email address, phone number, business name, industry, number of employees, revenue range, pain points, and current tools you use.

Automation audit form

Business type, tools you currently use, primary pain point, name, email address, and phone number (optional).

Newsletter signup

Email address only.

AI chatbot conversations

Messages you send to our chatbot widget. These conversations are processed in real time by Anthropic's Claude AI and are not stored on our servers after the conversation ends. See Section 7 for details on AI processing.

Automatically collected information

We use Vercel Analytics and Vercel Speed Insights to collect anonymized usage data including page views, referral sources, device type, browser type, approximate geographic location, and page load performance metrics (Core Web Vitals). This data does not identify you personally.

3. How we use your information

We use your personal information for the following purposes:

• To respond to your inquiries and provide the services you request
• To send you the newsletter you subscribed to (with your express consent)
• To evaluate your business needs and provide automation recommendations
• To improve our website, services, and user experience
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Consent

We obtain your consent before collecting, using, or disclosing your personal information, as required by PIPEDA:

• Express consent: When you submit a form, subscribe to our newsletter, or initiate a chatbot conversation, you are providing express consent for us to process that information for its stated purpose.
• Implied consent: By browsing our website, you consent to the collection of anonymized analytics data as described in Section 2.

You may withdraw your consent at any time by contacting us at admin@consultvector.com. Withdrawal of consent may limit our ability to provide certain services to you.

5. How we share your information

We may share your personal information with the following third-party service providers who assist us in operating our business:

Each provider is contractually bound to protect your information and use it only for the purposes we specify.

6. Cross-border data transfers

Your personal information may be processed and stored in Canada, the United States, and Panama. When your information is transferred outside of Canada, it may be subject to the laws of those jurisdictions, which may differ from Canadian privacy laws.

We take reasonable steps to ensure that your information receives a comparable level of protection regardless of where it is processed, in accordance with PIPEDA requirements for cross-border transfers.

7. AI and automated processing

Our website includes an AI-powered chatbot that uses Anthropic's Claude language model to answer questions about our services. When you use the chatbot:

• Your messages are sent to Anthropic's API for processing in the United States
• Conversations are not stored on our servers after the session ends
• The chatbot does not make decisions that produce legal or similarly significant effects about you
• Chatbot responses are informational only and do not constitute professional advice

We recommend that you do not share sensitive personal information (financial details, passwords, health information) through the chatbot.

8. Data retention

• Form submissions: Retained for as long as necessary to fulfill the purpose for which they were collected, or as required by law
• Newsletter subscriptions: Until you unsubscribe
• Chatbot conversations: Not retained after the session ends
• Analytics data: Retained by Vercel in accordance with their privacy policy

9. Your rights under PIPEDA

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Withdraw consent for the collection, use, or disclosure of your information
• Challenge our compliance with this policy

To exercise any of these rights, contact our Privacy Officer at admin@consultvector.com. We will respond to your request within 30 days.

If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada.

10. Security safeguards

We protect your personal information using organizational, technological, and physical security measures appropriate to the sensitivity of the information, including:

• Encrypted data transmission (HTTPS/TLS) on all pages
• Secure hosting infrastructure through Vercel
• Access controls limiting who can view submitted data
• Regular review of security practices

11. Cookies and tracking

Our website uses minimal cookies and tracking technologies:

• Vercel Analytics: Collects anonymized page view and interaction data. No personally identifiable information is tracked.
• Vercel Speed Insights: Measures page load performance (Core Web Vitals). No personally identifiable information is tracked.

We do not use advertising cookies, behavioral tracking pixels, or social media tracking widgets.

12. Data breach notification

In the event of a breach of security safeguards involving your personal information that creates a real risk of significant harm, we will:

• Report the breach to the Office of the Privacy Commissioner of Canada as soon as feasible
• Notify you directly with details of the breach and steps you can take to protect yourself
• Maintain a record of all breaches for a minimum of two years, as required by PIPEDA

13. Children's privacy

Our services are designed for businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly.

14. Changes to this policy

We may update this privacy policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

15. Contact us

If you have questions about this privacy policy or our privacy practices, contact us:

• Email: admin@consultvector.com
• Phone: (431) 450-AUTO
• General inquiries: Contact page